Return Policy

Thank you for shopping at myqora.com! We want you to love your new clothing pieces. If you are not entirely satisfied with your purchase, we are here to help.

Returns & Exchanges

  • Eligibility Window: You have [e.g., 7 / 14 / 30] days from the date you received your item to request a return or exchange.
  • Item Condition: To be eligible for a return, your item must be unworn, unwashed, unaltered, and in the same condition that you received it. It must also have all original tags still attached.
  • Non-Returnable Items: For hygiene reasons, certain items such as [e.g., bodysuits, swimwear, jewelry, or sale items] cannot be returned.

How to Initiate a Return

  1. Contact our customer care support team at [Your Contact Email Address] with your order number and the reason for the return.
  2. Once your request is approved, we will send you instructions on where and how to send your package.
  3. Please note: Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

  • Once we receive and inspect your returned item, we will send you an email to notify you that we have received it.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [e.g., 5-7] business days.

Damaged or Wrong Items

Please inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at [Your Contact Email Address] so we can evaluate the issue and make it right.

How to apply this to your page:

  1. Select and copy the policy text above.
  2. Go to your Shopify editor on the left, paste it into the Content text block, and update the placeholder sections (like the return window days and email address).
  3. Click the Save button in the top right corner of your Shopify editor screen to push it live!